During the current Covid-19 crisis it has obviously become impossible for many people to access help in the same way as before. While, some support has always been offered online or by phone, and many agencies are now adapting what they offer to include an online service, we recognise that it is not always straightforward for a parent to make a phone call, or go online while living in close confined quarters with a child who may be monitoring calls and internet use. Sometimes it is possible to work around this for individual situations, so please do take a look at the avenues of support listed here (mostly for the UK at present) if you are in need of help at the moment.

If you are in immediate danger please call 999. The police are the most appropriate agency to support you when life is in danger, and they are often very understanding of issues around child and adolescent abuse.

Young people in need of urgent help regarding their mental health can contact the Young Minds Crisis Messenger service by texting YM to 85258. The Mix also provide free emotional support via phone, email or web chat. Visit their website for more information.

The following agencies have always offered this sort of service, or have flagged up that they are widening their normal service to include an online offer, but it is worth contacting other providers as well if they look relevant to your situation. Please also check out the rest of the directory and contact individual organisations for further advice.

CapaUK       First response service, will offer advice, strategies and signposting.

Family Lives       Confidential helpline and web chat.

DViP / YUVA       Specialist service for families experiencing CPV in the London area, now being delivered online. Contact details here

Samaritans       Listening service

Domestic Abuse helpline       Help, advice.

Young Minds       Phoneline for parents.

Adfam       Advice and peer support where family members are using alcohol or drugs

PAC-UK       Advice and support for adopters including children’s violence and abuse.

Adoption UK       Phone and peer support for adoptive families.

Family Futures UK       New live online training to help with managing child to parent violence and aggression – for adoptive parents, foster carers, kinship carers, special guardians & relatives of care experienced children (specific dates)

Yvonne Newbold       Facebook group offering advice and support to families of children with SEND

Sarah Fisher       Online training and support around NVR

Parenting Special Children       Online courses available for parents of children with SEND

Parenting NI       Leading parents’ helpline for families in Northern Ireland

GreenMoon Training       Organisation working with CPV now offering online training.

Safe!      A service for families in the Thames Valley area. Now taking referrals for remote support. A restorative family based approach to work for families affected by child to parent violence.

RYPP     All the Respect Young People’s Programme providers are now providing a service on line.

Restorative Solutions (Cumbria)      The Step-Up programme has been adapted for phone delivery to families with children 11 – 17 from May 11th. (here)

Who’s in Charge?     Some providers are now delivering this programme online. Check out the website for details of a programme near to you.



Operated by Family Lives, offers live online chat, email support or a confidential helpline, for parents experiencing any form of stress or difficulty in their lives. (During the night, calls are redirected to the Samaritans helpline.)

Family Lives website here

telephone: 0808 800 2222

CAPA First Response, also called Capauk

Offers one to one 60 minute sessions (face-to-face, phone or online) for parents, carers and young people, for a small fee; and free 20 minute advice and support sessions for parents / carers and professionals once a week. Facebook page has more details and also website.



During 2015 a small mapping research project identified 40 separate specialist services around Britain. Some of these have been in existence for several years, some have just begun to run a pilot service with a view to expansion when funding is secured. For a range of reasons, some organisations chose not to be included on the map and so we know that there are others. You can read more about the project here and here, and you can access the map here. This screen shot gives a sense of where the services we located can be found.

Screen Shot 2015-10-16 at 12.34.40

There is also a separate map of agencies offering the Who’s in Charge? programme. You will find this on the Who’s in Charge? website, “find a programme in your area” page.

You will find an up-to-date list of agencies offering the Respect Young People’s Programme on the RYPP providers page of the Respect website. 


Around the country different bodies such as the Youth Offending Service, Domestic Violence agencies, or Child and Adolescent Mental Health Service may have developed a specialist approach for families in their area as the need became evident and they can be a good place to start. Often there will be individuals within an agency with specialist knowledge, offering understanding even where there is no bespoke service available.

This information, and that on the list below, is by no means complete and will be added to as new information becomes available. While every effort is made to check out the services listed, please note that some agencies may have been forced to change their service offer since the map was compiled; and inclusion in this directory does not in any way imply endorsement of the service.

Other services include:

Families with young people using drugs or alcohol, who are also violent or abusive, may be able to access support through groups known to Adfam. Since 2017, Adfam also offer a Befriending Service, whereby parents are supported by peer volunteers – in person, by phone or email. The Befrienders have personal experience of violence and abuse from their children. The service can be accessed here.

Specialist adoption and fostering organisations have built up a knowledge and expertise in this area. Many offer training and some also offer direct help, e.g. PAC-UK, Adoption UK, Coram, Centre for Adoption Support , Family Futures

Young Minds offers a telephone support service for parents struggling to support a young person’s mental health needs, between the hours of 9.30am and 4.00pm, Monday to Friday.

A parent of a child with conduct disorder has set up a closed Facebook group which offers support to families around the world, many of whom experience violence and abuse on a regular basis. The group is Parents of Children with Conduct Disorder, and you can read more about it here.

There is another closed Facebook group for families with children using violence and abuse operated by Becca. This group is Child to Parent Violence in Kent. 

Yvonne Newbold runs a closed Facebook group for parents experiencing challenging behaviour from their children who have special educational needs as well as a public page for professionals. 

There are an increasing number of individual specialists and therapists offering support via websites or personal contact, as they build up a knowledge base and experience over time. Some of these can be accessed via the blogroll of the right hand side of this page. Included among these are:

Sarah Fisher who uses an NVR approach.

Kelly Cox Parenting coaching, support and training.

Through the organisation Harvey Ashe, you can have access to a twelve session Advanced Parenting Skills Programme, delivered online, following the model of the book, Parenting a Violent Child.

Other local services include the following:


Parenting Special Children hope to run a regular Who’s in Charge? programme. This is an 8 week course providing a therapeutic approach for Berkshire parents/carers of children and young people (aged 8 – 16) who are violent or aggressive. Email and phone details on the PSC website.


Ormiston Families offer various packages of  support , including the 10-week long Parental Presence programme, introducing the concept of Non Violent Resistance. The programme is intended for parents currently experiencing challenging, disruptive or violent behaviour by their children. Details here.


Getting On, a nine week course for families of children aged 11 to 15, run by Doncaster Children’s Services Trust, in partnership with the Youth Offending Service, and Stronger Families and Safer Communities initiatives. Information here.


Stop Domestic Abuse run an Adolescent to Parent Abuse (APA) Group.

This is a 6-session educational/therapeutic programme for parents/carers of a child/young person who is using abusive behaviours towards the parent/carer or using behaviours that the parent/carer is unable to manage.

The APA group is suitable for the parent/carer of children displaying challenging and potentially abusive behaviour. The criteria for a client to be referred is that the challenging child is between the ages of 8 and 16 years.

NVR Innovations offer training to both parents and practitioners in the Southampton area, using the practice of Non-Violent Resistance. They work particularly with families where there is child to parent and sibling violence.


A peer support group for parents has recently been established in the Swale / Sheppey area of Kent. More details from the organiser, Becca Creavin via her closed Facebook page, Child to parent violence in Kent.


YUVA, the young people’s branch of domestic abuse organisation DVIP, offer a programme, across London, for young people who have witnessed/experienced domestic violence and are enacting aggressive/abusive behaviour towards family members; and are willing to address their behaviour. This work is funded by the Buttle Trust (2017). The funding is for young people up to the age of 18 only, but to refer young people aged 18 – 25 please email YUVA for advice. Parents who are able to self-fund (approximately £40 a session) can also access their own support across London in the form of group and one to one sessions, but this work is not funded through Buttle.



RAADA (Redbridge Action Against Domestic Abuse), Early Intervention Counselling Service

Individual and family counselling


telephone: 07702 288 470

Referrals from agencies or self referral. CAF needed.

Information leaflet here. Referral form here.


Halo Ltd have a bespoke child to parent abuse programme operating in these areas. See the website for more information.


Local Women’s Aid services run Choose to Change groups for young people aged 13 to 18.

Contact details are available on the NADA website (Northamptonshire Against Domestic Abuse)

Where the young person remains in the family home, there may be help available through Children’s Services or CAMHS.


Who’s in Charge? groups are running in Suffolk in a number of areas, including Ipswich. (see the Map for more detail)

For the Sudbury area, contact Cathy Press of Compassion:

There are plans to establish groups in other areas. For up to date details contact Cathy Press via or Carole Williams, Parenting Consultant and Coach, via


These services have been identified as offering help to families in Wales. The information has been taken from the OxfordAPV site.

North Wales

Area: North Wales (including: Wrexham, Flintshire, Denbighshire YOS, Save the Family, In2Change (substance misuse)

Provider: Protagoras Consultants

Programmes: Changing Places (Healthy Relationships and alternatives to violence)

Boundaries (Sexually Harmful Behaviour)

This programme is designed specifically for YP age 13-19) who are at risk of or are engaging in abuse or violence within their close relationships. The programme includes specific scenarios and application to CPV/APV examples. It also includes tandem workshops for parents in order to start to develop better communication and non abusive ways to manage conflict for the whole family.

Area: Conwy

Provider: Relate Cymru (part of the families first project in Conwy).

Programmes: Under development

Area: Denbighshire

Service: North Denbighshire Domestic Abuse Service
Programme: One to one work with children and young people who acknowledge they are abusive to their parents or others in a close relationship. The model used to support the young people is the Respect toolkit.

Area: Wrexham

Service: Choose to Change (part of Relate Cymru)

Programme: The Changing Places programme

South Wales

Area: Cardiff

Service: Media Academy Cardiff

Programme: The Parallel lives programme


Summary of model of work used: Parallel Lives is a person centred programme that works with young people who have committed adolescent to parent violence and their family members in order to reduce the risk of further violence.

Area: Gwent

Service: Gwent Domestic Abuse Services

Programme: Service offers support to young people that are beginning to show controlling behaviour in their intimate relationships. This incorporates their own intimate relationships as well adolescent to parent violence.

See also PheonixDAS website


Adapt Scotland offer trauma and attachment based mentoring and therapeutic work for foster and adoptive families, and for professionals.


Parenting Northern Ireland offer the NVR programme: Walking on Eggshells. Programmes run in Belfast, Derry City and Portadown. Call free PNI Regional Helpline 08088010722 to hear more.


Within Ireland, a number of agencies offer programmes for parents in using Non Violent Resistance. You can find out more about this via the NVR Ireland website.

A new organisation, Green Moon Training, offers training in Non Violent Resistance to both parents and practitioners. This service can be accessed through Facebook now for those without a laptop.


If you are particularly interested in accessing help using this approach, more information for the UK can be found on the Non Violent Resistance UK website, the NVR Practitioners Consortium, and also through LCT Services in Ireland.


A parent of a child with conduct disorder has set up a closed Facebook group which offers support to families around the world, many of whom experience violence and abuse on a regular basis. The group is Parents of Children with Conduct Disorder, and you can read more about it here.

AUSTRALIA: Information can be found on Eddie Gallagher’s website about Who’s in Charge? groups and other programmes. For Breaking the Cycle, in Victoria, see also here.

ReNew is a 20 week counselling programme for mothers and adolescent sons in the Brisbane and Ipswich service areas, where there is previous experience of domestic violence, in order to prevent adolescent to mother violence and abuse.

This booklet from DVRCV has listings for organisations running support groups across the state of Victoria.

The State of Victoria has recently made more funding available to run services for families in three areas: Bayside Peninsula, Barwon and Mallee, through The Orange Door.

USA: The Step Up programme has been running very successfully now for many years, initially in Seattle, but now in other states. Information on the King Country website. In Florida, a number of separate groups of people have been involved in developing services. See The Morning After Centre, Breaking the Cycle Consulting.

SPAIN: Proyecto Conviviendo is offered by Fundacion Amigo in Madrid, A Coruna, Vigo, Torrelavega, Bilbao and  Valencia. See also Recurra Ginso for help.

CANADA: Envision Counselling and Support Centre has four centres in Southeast Saskatchewan. They have a page of information about Parent Abuse on their website, and may be able to offer direct support.

MALTA: Agenzija Appogg offers support to families experiencing violence and abuse from their children.

SINGAPORE: PAVE is Singapore’s family violence specialist centre. They have experience in supporting families experiencing adolescent to parent violence.

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